Corrections log

Corrections policy

How to ask: write to [email protected] with the address of the result, what you believe is wrong, and the evidence. You may send confidential supporting information; we use it only to review your request and do not publish it.

Our standard: if we made an error, we correct it, whatever the evidence that showed it. A change to the product facts a measurement uses (such as specifications or prices) needs public, verifiable evidence, because our results use only public information.

Public log: every correction is listed on our corrections page with its date, what changed and why, and the affected result pages link to it. We never quietly change a published result.

Brand statement: a brand named in a result may ask us to publish a short statement with that result. By sending a statement you allow us to publish it with the result. We publish it unless it is unlawful, misleading or abusive, or contains personal information, links or instructions aimed at AI systems; we may shorten it and will say so.

Timing: we aim to acknowledge requests promptly and to decide them within a reasonable time; complex cases can take longer, and we will tell you if they do.

Payment never affects this. Paying customers and other brands follow the same process and meet the same evidence standard, and no correction or statement is for sale.

Rank, inclusion and influence on results are never sold.

• How we measure (methodology)
• The corrections policy in the terms
• Conflicts register